[vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” mouse_based_parallax_bg=”true” scene_position=”center” mouse_sensitivity=”2″ layer_one_image=”107″ layer_two_image=”108″ layer_two_strength=”1″ text_color=”light” text_align=”left” top_padding=”4%” bottom_padding=”2%” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_quality=”” video_on_mobile=”No” recurrence_type=”None”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_quality=”” bg_image_size=”” bg_image_position=”” bg_image_repeat=”” recurrence_type=”None”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” el_class=”addmargin” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]

About STFS Plus Sensor

[/vc_column_text][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”5%” bottom_padding=”5%” id=”faq” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_quality=”” video_on_mobile=”No” recurrence_type=”None”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”2/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_quality=”” bg_image_size=”” bg_image_position=”” bg_image_repeat=”” recurrence_type=”None”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]

STFS Plus Sensor FAQ

[/vc_column_text][toggles style=”minimal” accordion=”true”][toggle color=”Extra-Color-1″ title=”How do I activate the STFS Plus Sensor?”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: Pull the tab from the bottom of each canister. If successful, you will hear the three-tone activation jingle. You should perform this procedure indoors, away from bright lights, and with each canister already mounted in its final location properly positioned over the cooktop.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ title=”Why is the STFS Plus Sensor is playing a two-tone alert every minute?”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: This tone indicates that the canister has detected a fault. This fault may be due to the presence of bright lights when the unit was activated, or an automated or user initiated self-test was performed. This could also be caused by the unit being put into storage. To clear the fault, and ensure it is not a problem, perform a self-test of the canister. (See Page 3 of the STFS Plus Sensor User Manual)[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ title=”How do I perform a self-test of the STFS Plus Sensor unit?”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: To perform a self-test press and hold the self-test button until a single long tone is heard then release the button. The self-test should be performed with the canister in the position and location it is going to be mounted. This location should be indoors and away from bright lights. A few seconds after releasing the button the unit should remain quiet indicating that the self-test passed.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ title=”I have performed a self-test of the unit according to the instructions, but it is still playing the two-tone fault alert.”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: This indicates that there is a fault in the canister, and it needs to be replaced. Contact us for a replacement.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ title=”Why is the STFS Plus Sensor playing a one-tone alert every minute?”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: This indicates that there is a low battery. Replace the batteries with two 1.5V Alkaline N-cell (LR1, also commonly known as ‘medical’ batteries) batteries available from most stores. To silence this tone for 18 hours, press and release the button.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ title=”When performing a self-test of the STFS Plus Sensor, no sound is heard when pressing and holding the button to initiate a self-test.”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: The batteries are expired and need to be replaced. When the batteries are low, a one-tone alert is played once per minute. The low-battery tone will be played until the batteries are replaced or exhausted.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ title=”How long will the low-battery one-tone alert last?”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: The low-battery tone could last for several months depending on battery levels. This is useful in situations where the owner is not present for extended periods.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ title=”How do I replace the batteries in the STFS Plus Sensor?”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: Remove the three screws under the unit to detach the circuit board from the canister using a #2 Phillips head screwdriver. Replace the batteries paying attention to battery orientation. Realign the circuit board to the main body, but be careful not to pinch any wires between the circuit board and housing. Also make sure the fuse extends out of the circuit board. Fasten the circuit board back to the main body. Hand tighten the three screws.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ title=”After replacing the batteries, the STFS Plus Sensor does not play the three-tone activation jingle, nor does the self-test tone play when pressing the test button.”][vc_column_text recurrencetitle=”” recurrence_type=”None” enabletitle=”” disabletitle=”” enable_on_date=”” enable_on_time=”” disable_on_date=”” disable_on_time=””]A: The canister may need to be reset. Remove the batteries, then press and hold the Test button for 10 seconds. Replace batteries and circuit board according to documented procedure above or in the User Manual.[/vc_column_text][/toggle][/toggles][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_quality=”” bg_image_size=”” bg_image_position=”” bg_image_repeat=”” recurrence_type=”None”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_quality=”” bg_image_size=”” bg_image_position=”” bg_image_repeat=”” recurrence_type=”None”][nectar_btn size=”medium” open_new_tab=”true” button_style=”regular” button_color_2=”extra-color-gradient-1″ icon_family=”none” text=”Still have questions? 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