FAQs
Frequently Asked Questions
How do I keep my StoveTop FireStop working?
What if StoveTop FireStop activates while I’m cooking?
I’ve never heard of StoveTop FireStop. Is it a proven product?
I’m concerned about the appearance of StoveTop FireStop over my stove; won’t it look funny?
I already have a sprinkler system; why would I want StoveTop FireStop?
A: The StoveTop FireStop is an important supplement to sprinklers, which also effectively suppress fires, but may cause significant water damage when discharged. StoveTop FireStop can suppress a stovetop fire before it spreads and before it triggers the sprinklers, preventing larger fires and the collateral damage of sprinkler systems.
What if our vent hood is non-magnetic?
What if the Microhood covers the stove light when mounted?
A: To work correctly, StoveTop FireStop Microhood should be mounted over the front and back burners of a typical 4-burner stove. In a few microwave models, this places the unit directly under the lighting kit. This does not change the effectiveness of the Microhood and will not burn the plastic, but it may cause a slight melting or warping of the plastic if the light is left on for a long time. Therefore, if your stove light will be obstructed by the unit, please remove the light bulbs before completing the StoveTop FireStop Microhood installation.
Can I use StoveTop FireStop with a gas stove?
A: StoveTop FireStop has been successfully tested on electric and gas stovetops and can also be used on induction as well as ceramic / glass-top ranges. StoveTop FireStop products must be installed and used as described in our installation instructions for maximum effectiveness.
Please read our complete statement HERE regarding the use ofStoveTop FireStop with gas stoves.
How do I know whether my StoveTop FireStop units have exceeded their effective life?
Why does my StoveTop FireStop have a 6 year effective life?
My product is past its Effective life. How do I dispose of my StoveTop FireStop units?
Does StoveTop FireStop have a return/refund policy?
How do I return StoveTop FireStop if my original packaging materials are unavailable?
Will this product work for other applications such as putting out chimney fires, Christmas tree fires, or automobile engine fires?
Is StoveTop FireStop UL Listed?
What are the kitchen hood code requirements?
Do the canisters need to be refilled, recharged or inspected?
How often should I replace my fire suppression canister?
What's the best fire extinguisher for my kitchen?
How do I dispose of my fire suppression canister?
Where do put I my fire extinguisher?
A: It’s recommended that a hand held fire extinguisher be placed in a central location on each floor of your home. It should be easily accessible.
StoveTop FireStop is different from a traditional fire extinguisher. It is a cooking fire suppression device that is designed to be mounted above a residential four burner stove. When exposed to direct, sustained contact with a flame, the canisters will release a powder that suppresses the cooking fire.
The Rangehood should be positioned at the midpoint between the center of the front and back burners on each side of the cooktop surface. Please read the entire User Manual before installing.
One unit of the Microhood should be positioned directly above the front and back burners on each side of the cooktop. The center of the rear canister must be over the rear burner. Please read the entire User Manual before installing
You can find more information here about each model’s specific instructions.
How do I test my fire suppression canister?
What is a fire extinguisher canister?
Is vegetable oil flammable?
How do I mount my fire suppression canisters?
A: The StoveTop FireStop canisters are mounted either on the underside of the microwave or inside the range hood. They use magnets to stay in place but can be mounted with our adhesive mounting kit for nonmagnetic surfaces over the stove. The exception to this is the Microhood that uses brackets to attach to the back wall of your kitchen, directly below the microwave oven.